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Performance Management Workshop
Duration: 3 days
Programme Objectives
- To define or revise the organisation’s performance management system.
- To adequately define the job and person specification.
- To define key performance areas and performance indicators.
- To improve recruitment efforts.
- To develop on the job performance.
- Refining the performance review process.
- To obtain ‘sign off’ from management on each key stage of the workshop.
- To agree a final action plan for implementation.
Programme Modules
Describing and Defining the Job
- What is the Job?
- What will the job achieve?
- What knowledge and skills are necessary to do the job?
- What personal traits are necessary to do the job?
Key Performance Areas
- Defining the responsibilities and accountabilities for the job.
- Weighting Key Performance Areas to show their relative importance.
- Determining the job holder’s core competencies.
Performance Indicators
- Understanding the rationale behind the measurement of job performance.
- Developing criteria to accurately measure job performance.
- Creating behaviourally anchored rating scales.
Finding the Right Person for the Job
- Evaluating and developing current recruitment practices.
- Improving effective interviewing technique.
Developing the Person on the Job
- Establishing a start-up worksheet.
- Designing effective orientation and induction sessions.
- The role of feedback and reinforcement.
- Adapting leadership style.
- Developing the achievement guide.
- Diagnosing performance problems.
Analysing the Performance Review
- Analysing the current performance review process.
- Key parts of the Performance review.
- Using multi-rater feedback.
- Conducting the performance review.
- Establishing Personal Development Plans.
Management Session
- Developing the Final Action Plan for implementation.
