Introduction to Management

Introduction to Management

Duration:  4 days

Course Overview

Today’s managers require a different set of skills to enhance their knowledge within any organisation.  Truly great managers need the ability and skills of building relationships, motivating and inspiring people to succeed.  This course focuses on the practical application of the most modern management and leadership ideas, theories and practices.  It will enable managers to implement ideas that will achieve positive results on the business, the people and the customers.  During this course managers will learn to:

  • Manage people to get results
  • Lead with integrity and vision
  • Inspire and motivate a team effectively
  • Give positive feedback to improve performance
  • Empower team members to make decisions to support the teams objectives
  • Discuss win / win agreements with customers, peers and teams

Who is it for

Day 1 Leadership & Management
Day 2 Motivating and inspiring others
Day 3 Managing and empowering teams and individuals
Day 4 Dealing with conflict and influencing outcomes

 

 

 

This four day course is designed for those new to management or those who would like to update their management skills and knowledge.  It covers the following skills and knowledge input:

Training Methods

This course will be delivered in an interactive style to ensure maximum learning.  Managers will leave the course with the confidence that they have the skills and knowledge to be a competent manager / leader.  Each day attendees will evaluate their learningand action plan ways to implement this when they return back to work.  This will enable them to practice the tools and techniques covered during the course.

Training will incorporate the following:

  • Interactive exercises
    • individual & pair work
    • team exercises
  • Case Studies & scenarios
  • Management Games
  • Facilitated discussions
  • Practical experience and examples of international leadership
  • DVD / Video examples of good and bad leadership
  • Questionnaires

What will I get from attending this course:

You will walk away with a clear understanding of the benefits of ‘The Four Roles of a Manager’ within the work workplace.  With a management toolkit which includes a variety of tools and techniques for you to use at work in many different challenging situations.  You will also be confident in your ability to lead successfully.

  • New or updated management skills including coaching, delegation, dealing with conflict and achieving results through people.
  • Confidence in your leadership ability to inspire and motivate individuals and teams.
  • Ability to manage performance particularly poor and excellent performers.
  • Flexibility in management and leadership style to manage a range of situations and personalities.